African Dream Safaris Policies

Welcome to African Dream Safaris! Your satisfaction and safety are our top priorities. Please take a moment to review our policies to ensure a smooth and enjoyable experience.

1. Booking Policy

  • Reservations: To secure your booking, a deposit of [X]% of the total cost is required. The remaining balance is due [X] days before your scheduled arrival.
  • Payment Methods: We accept [list accepted payment methods, e.g., credit cards, bank transfers].
  • Confirmation: Once your deposit is received, we will send a confirmation email with all relevant details.

2. Cancellation Policy

  • Cancellations: Cancellations made [X] days or more before the scheduled arrival date will receive a full refund minus a processing fee of [X]%. Cancellations made within [X] days of arrival will incur a [X]% charge.
  • No-Shows: No refunds will be given for no-shows or early departures.

3. Health & Safety Policy

  • Medical Conditions: Guests are advised to disclose any pre-existing medical conditions prior to the safari. This ensures we can accommodate your needs and provide the best possible experience.
  • Safety Measures: Our guides are trained professionals with extensive experience in wildlife safety and first aid. Safety briefings will be conducted before each activity.
  • Vaccinations: We recommend all travelers consult their doctor regarding necessary vaccinations before visiting Zimbabwe.

4. Wildlife Interaction Policy

  • Respect for Wildlife: We prioritize the well-being of the animals. Guests are required to follow the guide’s instructions at all times to ensure minimal impact on the wildlife.
  • Photography: Flash photography is prohibited to avoid disturbing the animals. Drones are not allowed without prior permission.

5. Privacy Policy

  • Personal Information: We value your privacy. Any personal information collected during the booking process is used solely for the purpose of your safari and is not shared with third parties.
  • Communication: We may contact you regarding your booking and to provide updates. You can opt-out of marketing communications at any time.

6. Sustainability Policy

  • Environmental Commitment: African Dream Safaris is committed to sustainable tourism. We strive to minimize our environmental footprint and support local conservation efforts.
  • Waste Management: We follow strict waste management practices, including reducing plastic use and recycling where possible.

7. Terms of Use

  • Property Use: Guests are expected to respect the property and facilities provided. Any damages caused by negligence will be charged to the guest.
  • Liability: While we take every precaution to ensure your safety, African Dream Safaris cannot be held responsible for any accidents, injuries, or loss of personal belongings during your safari.

8. Complaints & Feedback

  • Complaints: If you have any concerns during your safari, please inform your guide or contact our office immediately so we can address the issue promptly.
  • Feedback: We value your feedback and encourage you to share your experiences with us after your safari. Your input helps us improve our services.

9. Contact Information

For any questions or additional information regarding our policies, please contact us.